Business Excellence in a fast changing world means outpacing the competition and striving continuously for excellence in all things. It is the result of serious and sustained effort. It is what drives successful organisations to achieve new heights, it is the declared goal of all economic activity. To understand what differentiates the truly successful from the rest, we have looked at what high-performing companies have in common: without exception they have strong operational foundations: effective and agile processes, fit-for-purpose systems, talented and committed employees. Increasingly, digitalisation is playing a key role in delivering value to customers with greater agility, efficiency and cost-effectiveness. And, of course, high-performing organisations rely on innovative and adaptive strategies that they can quickly operationalise and secure a commanding lead.
The foundations of a strong operational ‚core‘ are embodied in an organisation’s Operating Model. It describes the elements that, collectively and coherently, deliver value to ‚customers‘, internally and externally. It is strategy brought to life, the roots of your competitive advantage and your profitability and your success. The Operating Model is not a static construct – it needs to be adapted constantly in line with emerging opportunities and changes taking place in your market. Change means developing and aligning your strengths to fully exploit a changing landscape. Stepping back, identifying trends and looking into the future reveals opportunities and risks. The goal of our Business Excellence mission is to support your company on a journey that assures your success, now and in the future.
To achieve your desired outcomes,, your strategy needs to be understood at all levels.and by eve-ry employee., , Strategy needs to be brought to life – it needs to be implemented so that it touches every process and every system. Together, we explore current and emerging market- challenges as well as the opportunities that are developing daily as organisations find new ways of exploiting the value that digitalisation has to offer. We identify strategic gaps and build a bridge between strat-egy and operations, step by step. We develop detailed project and implementation plans.. Progress is reviewed regularly in strategy review meetings.
In this way we develop the most appropriate strategy working alongside you and accompany you through the transformation phase. Increasingly, transformation is enhanced through adoption of disruptive technologies, namely Digitalisation. This has opened the way for new business models and required significant changes to operating models.
In order to optimize your value proposition, we first need to understand it in detail. – it’s important to understand how your business is set up to deliver on its promise, which means we need to look closely at your processes and systems, from supply-chain, customer service, manufacturing and logistics to quality and personnel. The better your value-chain is integrated and performs in day-to-day business and the more it is aligned to your strategic goals, the more certain you can be of achieving your goals. Industrial, commercial and service organisations – need to work continuously to strengthen their competitive advantage.
The goal is to ensure that all processes related to admin, are as streamlined, lean and efficient as they can be and this is particularly true of secondary processes that do not add value to custo-mers directly. We analyse processes carefully to understand how they contribute to your strategic goals and how they can be improved to ensure your business remains competitive.
The quality of your SCM processes and and how you manage those processes reflects the quality of your supplier partnerships.. Trust plays a central role in this. We examine these relationships with the aim of optimising the value that is delivered working in cooperation with your suppliers and customers, – including inventory management and warehousing and logistics.
Strategies, processes, systems, organization – these things are changing constantly. In order to overcome the challenges, which can include a profound cultural change, we need actions which are focussed, which we implement in close collaboration. Not only must systems be developed that enable new processes, but all employees must be fully integrated into the transformation. Each and every employee must support the changes, and breathe life into the change. In cases where a organisation has either made an acquisition or has divested, we support all stages of a post-merger integration and also provide support to units which may have been spun-off as part of a divestment.
Efficiency is a holistic value. It is a driving force across the value-chain and the benchmark for all market activities of a successful company. Alongside our clients, we make all processes transpa-rent, focusing on effectiveness and efficiency:
We’re less concerned about control, and more interested in developing the sales-force by impro-ving their understanding of day-to-day business. And we support the sales force on its journey to delivering better results and raising brand awareness. These are practical ways that we achieve sustainable success when it comes to improving sales performance together. At the same time, we provide management with the means to carry out ongoing analysis of sales-force performance.