The company operates >170 production sites in 45 countries , employing c. 20,000 people.
Our client operates machines in “multi-machine” mode where one operator is responsible for up to 3 machines. This has advantages, however if problems arise on one or more machines, the operator may not be aware, particularly if he or she is already engaged on another task. Multiple problems also require prioritisation to ensure the right problem is tackled first.
In looking for a solution, our client turned to ‘Digitalisation’ for answers.