The company operates production sites in 4 continents.
Our client operates machines in “multi-machine” mode where one operator is responsible for up to 3 machines. This has advantages, however if problems arise on one or more machines, the operator may not be aware, particularly if he or she is already engaged on another task. Multiple problems also require prioritisation to ensure the right problem is tackled first.
In looking for a solution, our client turned to ‘Digitalisation’ for answers.

• Develop a solution that provides an operator with an ‘overview’ of machine status, including alarms and other warnings irrespective of their physical location. This to include the capability to “push” notes and tasks to the machine operators
• Design and develop a system capable of measuring and recording machine data to enable both real-time visualisation of performance as well as post-event problem-solving

• Our role was to support and project manage the development of an integrated technology solution. In this capacity we acted as SCRUM Master, co-ordinating and leading the design and development process. We worked closely with our client to identify the data needed to impact waste, downtime and production rate.
• In addition Syngroup developed the specification and event-based rules for the automated system which sends notes back to the operator. The overriding principle was to develop a solution that was focussed on delivering tangible benefits and savings.

• The solution was developed around a central ‘hub’ or control room concept which is connected to all sites. Data captured at machine level is fed to the hub enabling real-time monitoring of machine status.
• Alarms and warnings are monitored by control-room operators and supported by the automated notes system which sends actions back to a machine operator’s tablet, alerting them to problems. In addition the system sends requests directly to maintenance if an intervention is required.
• Machine data is also used extensively to analyse performance to drive continuous improvement

• Agile / SCRUM
• Process Mapping / Design
• Project Management